Delegate Feedback - Horizon Customer Empathy Foundation Workshops

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Closes 19 Nov 2025

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General Feedback

The following 3 questions are about your overall experience of the Customer Empathy Foundation Workshops. 

1. Our aim was to deliver workshops that were informative, relevant to your work in a customer facing role, and enjoyable. How well do you think we met that objective on a scale of 1-5 (1 being not at all, 5 being met to a high standard)
2. Written feedback:
3. We covered a number of topics in Workshop 1 (Customer Empathy Mapping). These are listed below, please select the ones that you found most relevant to your job.
4. Written Feedback
5. We covered a number of topics in Workshop 2 (Communication Channels), these are listed below. Please select the ones that you feel were relevant to your current role
6. Written feedback