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About
Net Zero Domain - Internal Customer Experience & Operations Engagement
Page 1 of 3
Closes
18 Jul 2025
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Introduction
1. Have you been to one of the drop in sessions this past year?
Yes
No
2. Do you have any comments or feedback from the drop in sessions we have done this past year?
Feedback
3. Would you like a virtual forum where you can meet your Pre & Post Award Operational Leads alongside your Customer Relationship manager? Pre-Award Ops Lead: Becky Green Post-Award Ops Lead: Adam Medley Internal Customer Relationship Manager: Fanni Byrne
(Required)
Yes
No
4. How often would you like this to take place? You could still get in touch whenever you wanted, this is the more formal line of communication.
(Required)
once a month
once every 3 months
ad hoc
5. Would you be happy to attend a session dedicated for the whole of the Net Zero Domain or per theme (Mobility, Heat & Power, Systems Integration, Make & Use)?
(Required)
per domain (Net Zero)
per theme (Mobility, Heat & Power, Systems Integration, Make & Use)
6. What type of meeting format would you like?
(Required)
Meeting with a set agenda from our Operations colleagues (with a Q&A if time allows) focussing on process changes, updates etc...
Drop in sessions where domain colleagues can ask questions & raise issues with their Operations colleagues (also gain insight from other domain colleagues from the wider Net Zero themes/domain)
7. Any further comments?
Feedback 2
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